Privacy Policy

Last updated: April 5, 2025

Introduction

At vncdesktop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote desktop services, visit our website, or interact with our platform in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you register for an account, request a demo, or contact our sales team, we collect personally identifiable information, such as your:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Billing information

Usage Data

We may also collect information about how you use our services, including:

  • Connection logs and session duration
  • IP addresses
  • Device information
  • Browser type and version
  • Operating system

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about updates, security alerts, and support
  • Process transactions and send related information
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

vncdesktop Inc.
123 Secure Street, Suite 456
San Francisco, CA 94105
privacy@vncdesktop.com